Your match for a perfect customer service!
Let us handle your customer support, so you have the time to grow your business.
Let us handle your customer support, so you have the time to grow your business.
Our amazing majUP-team supports you in boosting your customer experience. World-wide and in more than 60 languages!
Efficiently outsource your customer service operations with majUP, by choosing from our plans below.
You can change plans at any time as your needs change. As your business grows and expands, we’ll build your own dedicated team quickly and flexibly. This ensures that our service can grow seamlessly with your business, giving your customers the best possible support.
Maximum flexibility. Monthly cancellable.
For startups just getting off the ground:
Handling up to 500 contacts per month
English or Arabic: 1.200 €/month
Spanish, Italian or French: 1.500 €/month
German: 2.000 €/month
For startups with a growing customer base:
Handling up to 1.500 contacts per month.
English or Arabic: 2.200 €/month
Spanish, Italian or French: 2.800 €/month
German: 3.700 €/month
For startups experiencing rapid growth:
Handling up to 3.000 contacts per month.
English or Arabic: 3.000 €/month
Spanish, Italian or French: 3.800 €/month
German: 5.200 €/month
Opening hours: Monday – Friday, 8am – 6pm; Services: Front- and back-office services via Phone, E-Mail and Chat; AHT per contact: 5 minutes; Shared offshore team
“Our business was growing fast in every direction, but we were still handling customer support in-house. Since choosing majUP to support us, we’ve saved time and resources across many teams and can now handle our customers with more structure and efficiency.
The results have shown an increase in customer satisfaction, a reduction in response times and great new partnerships and insights.”
Customer Support Lead
majUP was founded in 2021 with the purpose of providing customer service to startups and small businesses. We typically start working with companies while they are in the early stages of their growth, we ensure customers are happy, helping them scale their business.
majUP was launched by a group of entrepreneurial Majorel employees who came together and wanted to combine their experience in the customer service industry with their knowledge of supporting startups. Majorel is one of the world’s most successful companies in the Customer Service industry and trusted partner of many big brands. Yet, somewhere along the road, we thought why not focus on the big brands of tomorrow?
As intrapreneurs, we have the best of both worlds: While we benefit from the global resources of the Majorel network, majUP can offer greater flexibility to startups and small businesses. This allows us to help startup clients of all sizes by providing great customer service to support their growth.
We offer an affordable and flexible high-quality solution – no matter how big or small the needs are right now and in the future.
Passionate about emerging technology and contributing to the next big innovation that changes the world …
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